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Patient Message

Message to all patients from Dr Downey and the Dental Team.

Patient Update: 1st July 2020
We are now fully open, but with revised guidelines in place to help protect our patients, our staff and to reduce the spread of Covid-19:

Treatment Type Availability: (All appointments are subject to a Covid-19 pre-screening)
Emergency Yes - we are treating all emergency patients (Existing & New), with a little more planning around appointment times to allow for additional surgery cleaning and preparation.
New Patients Yes - we are accepting new patients, please contact us to register.
Essential Yes - we are carrying out all essential treatment, this may involve a pre-screening appointment to ascertain and allocate the time needed for treatment.
Routine Examinations (Adults & Children) Yes - from 29nd June we have resumed Routine Examinations for adults and children and will contact and prioritise patients who have missed appointments booked during the lockdown. Alternatively, please contact us.
Pre booked Upcoming Appointments Yes - if you have an existing appointment booked, we will contact you ahead of the appointment to confirm. (please note we now require more time between each appointment to allow for cleaning and preparation, this may result in the exact time of your appointment changing slightly to accommodate)
Hygienist Yes - although unfortunately the guidance means, there may be some restrictions.
Teeth Whitening Yes – although we would normally recommend Hygiene appointment first to maximise results.
Implants Yes - although unfortunately the guidance means, there may be some restrictions.
Facial Aesthetics Yes – although with some restrictions.

We would like to reassure you that as always everyone's safety is our priority. We are delighted to be able to treat our patients again and certainly the next few weeks and possibly months will mean that extra care and precautions will be required to ensure this. Please can we ask that you respect any additional levels of hygiene when entering the building and follow our guidelines around social distancing and movement within the surgery. We are confident with your support and understanding we can make visiting the dentist a relatively normal experience.

Kindest regards from Dr Downey & the Dental Team

Dr J. Downey BDS Lon

We know and understand the importance of patient care.